Effective Date: 18 Oktober 2025
1. Digital Products
All products sold on arcdawn.com are digital files. Once a file has been downloaded, no refunds or cancellations can be made.
2. Failed Downloads
If your purchased file cannot be downloaded or the download link does not work, please contact us within 7 days of purchase at arcdawnmail@gmail.com
We will verify your purchase and provide an alternative download link at no additional cost.
3. Unauthorized Use
We do not issue refunds for accidental purchases, misuse, or dissatisfaction caused by misunderstanding of product details. Please review product descriptions carefully before purchasing.